Privacy Policy

Last Updated: 15-Feb-2026

Effective Date: 15-Feb-2026

Version: 2.0

Data Controller

This Privacy Policy describes the policies of Alberto Cacciatore (UX Best Courses), Via Repubblica 15, Omegna 28887, Italy, email: info@uxbestcourses.com, on the collection, use, and disclosure of your information that we collect when you use our website (https://uxbestcourses.com) (the “Service”).

By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.

We may modify this Privacy Policy at any time without prior notice and will post the revised version on the website. The revised Policy will be effective 180 days from the date it is posted. Your continued use of the Service after that period will constitute acceptance of the revised Privacy Policy. We recommend that you review this page periodically.

Information We Collect

We collect and process the following categories of personal information to provide our services and ensure legal compliance:

Contact Information

• Email address: Required to deliver requested resources (UX Bootcamp Decision Scorecard, 3 Bonus PDFs when applicable) and for newsletter communication (if you have consented)
• Name: Optional, collected only when voluntarily provided in contact forms

Technical Data (Automatically Collected)

• IP address: Collected at signup and email confirmation for security, fraud prevention, and geolocation
• Timestamps: Exact date and time of form submissions and email interactions to document consent
• Country/Region: Derived from IP address to ensure regional compliance
• Form version and Privacy Policy version: We track which versions you saw when providing consent (e.g., scorecard_v3.7_spacing_final_en, privacy_v2.0) for compliance documentation

Email Interaction Data

• Email delivery status: Whether emails were successfully delivered, opened, or bounced
• Engagement metrics: Email opens and link clicks to understand content relevance
• Subscription status: Your consent status for newsletter (active, unconfirmed, or unsubscribed)
• Unsubscribe requests: Date and method of any opt-out requests

This data enables us to provide requested services, maintain security, and demonstrate compliance with international privacy regulations.

How We Use Your Information

We process your personal data for specific purposes, each with its own legal basis:

Transactional Communications

Purpose:

• Delivery of requested resources (UX Bootcamp Decision Scorecard, 3 Bonus PDFs when applicable)
• Service-related notifications and technical support
• Response to contact form inquiries and customer service requests

Legal Basis: Legitimate Interest (GDPR Art. 6(1)(f)) – You explicitly request the free resource, and we have a legitimate interest in delivering it. For support requests, we rely on Performance of a contract (GDPR Art. 6(1)(b)).

Marketing Communications (Only with Your Explicit Consent)

Purpose:

• UX newsletter with educational insights, career tips, and course recommendations
• Delivery of bonus resources (3 Bonus PDFs) to newsletter subscribers after email confirmation
• Promotional offers for UX courses and bootcamp programs
• Educational content updates and exclusive resources

Legal Basis: Your explicit consent (GDPR Art. 6(1)(a)) obtained via separate checkbox on our forms

Important: We offer two ways to access our resources:

1. UX Bootcamp Decision Scorecard: Available immediately without newsletter subscription. Marketing consent is optional and separate.
2. 3 Bonus PDFs Package: Available exclusively as a welcome benefit for newsletter subscribers. Requires newsletter subscription and email confirmation via double opt-in.

You choose which resources to request based on your preferences.

Website Analytics and Improvement

Purpose:

• Understanding how visitors use our website to improve content and user experience
• Anonymous traffic analysis and performance measurement
• Content effectiveness analysis and conversion optimization

Legal Basis: Your consent through our cookie banner (GDPR Art. 6(1)(a)) or legitimate interest for anonymous analytics (GDPR Art. 6(1)(f))

You can withdraw consent for marketing communications at any time by clicking “unsubscribe” in any newsletter email. This will not affect your access to previously downloaded resources or our ability to respond to your inquiries.

Newsletter Subscription and Double Opt-in Process

To ensure that only people who genuinely want our newsletter receive it, we use a double opt-in process:

Process:

1. Initial Consent: You provide explicit consent via a separate checkbox on our forms (never pre-selected). This is optional for the Scorecard but required to receive the “3 Bonus PDFs” which are an exclusive newsletter subscriber benefit.
2. Immediate Resource Access:
   • For the Scorecard form: You get instant access to the UX Bootcamp Decision Scorecard regardless of newsletter choice
   • For the “3 Bonus PDFs” form: You will receive the bonuses only after confirming your subscription
3. Confirmation Email: If you opted for the newsletter (either standalone or to receive the 3 Bonus PDFs), we send a confirmation email to verify your email address.
4. Active Confirmation: You must click the confirmation link to activate your subscription.
5. Subscription Activated: Only after confirmation do you receive bonus resources (if applicable) and begin receiving our newsletter.

Documentation: We maintain detailed records of your consent including timestamps, IP addresses, form versions, and confirmation actions to demonstrate compliance with GDPR, CASL (Canada), and international privacy standards.

If you do not check the newsletter box or do not confirm your email, you will not receive bonus PDFs or newsletter emails. For the Scorecard form, you still have full access to the scorecard without newsletter subscription.

How We Share Your Information

We do not sell your personal information to third parties. We share your data only with trusted service providers under appropriate data protection agreements:

Email Service Provider

• Provider: MailerLite (UAB “MailerLite”, Lithuania, European Union)
• Data shared: Email address, name (if provided), consent preferences, email interaction data, IP addresses, timestamps
• Purpose: Deliver scorecard, 3 Bonus PDFs, newsletter (if subscribed), manage subscriptions, and track email performance
• Technical Integration: MailerLite uses webform scripts (webforms.min.js), technical endpoints (form submission and “takel” tracking requests), and form interaction monitoring to ensure proper form functionality, prevent abuse, and document submission events. This technical processing is based on our legitimate interest in service delivery and security (GDPR Art. 6(1)(f)).
• Legal safeguards: Data Processing Agreement in place, GDPR-compliant EU-based provider

Website Analytics

• Provider: Google Analytics (Google LLC, USA)
• Data shared: Anonymized browsing behavior, general location data (country/region), device information
• Purpose: Understand website usage, improve user experience, and optimize content
• Legal safeguards: Complete blocking of Google Analytics and Google Tag Manager prior to consent (no data collection without explicit approval), Standard Contractual Clauses for EU-US transfers

Google Tag Manager Integration

We use Google Tag Manager as a centralized system to manage website analytics and link tracking. This allows us to:

• Track internal navigation patterns to improve site structure
• Monitor which content and links are most valuable to visitors
• Analyze user journeys to optimize the user experience
• Manage analytics configurations centrally

Google Tag Manager Container: GTM-MQLL5F2

All tracking tags within Google Tag Manager respect your consent choices and activate only after you approve the “Analytics” category through our cookie banner. The GTM container itself is completely blocked until explicit consent is provided.

Data collected includes: Page interactions, link clicks, navigation patterns, scroll behavior (all anonymized and aggregated for analysis).

Legal Basis: Your explicit consent (GDPR Art. 6(1)(a)) obtained via “Analytics” category in our cookie banner.

The GTM container loads Google Analytics 4 and other analytics tools only after consent is granted. You can withdraw consent at any time through our cookie banner settings, which immediately stops all tracking activity managed by Google Tag Manager.

Cookie Consent Management

• Provider: Complianz (Complianz B.V., Netherlands)
• Data shared: Cookie consent choices, preferences, and consent timestamps
• Purpose: Manage cookie preferences and maintain compliance with GDPR and international cookie regulations
• Legal safeguards: Standard Contractual Clauses

Affiliate Tracking (When Applicable)

When you click affiliate links to enroll in UX bootcamp programs, the provider may receive referral source information. We disclose affiliate relationships at the point of click and in our Affiliate Disclosure statement.

Legal Disclosures

We may disclose your information to comply with legal obligations, enforce our policies, prevent fraud, or in connection with a business transfer such as a merger or acquisition.

International Data Transfers

Some of our service providers process data outside the European Economic Area (EEA), including Google Analytics (USA).

When we transfer your data internationally, we ensure appropriate safeguards:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Additional security measures including encryption and access controls
• Adequacy decisions where applicable

MailerLite processes data within the European Union, so no international transfer occurs for email services.

Retention of Your Information

We retain your information for different periods depending on the purpose:

Marketing Communications

• Newsletter subscribers: Retained until you unsubscribe or request deletion
• After unsubscribe: Email retained for 30 days to process request, then permanently deleted

Transactional Data

• Scorecard delivery records: Retained for 3 years for service quality and legal compliance
• Bonus PDFs delivery records: Retained for 3 years for service quality and legal compliance
• Support inquiries: Retained for 3 years after resolution

Consent Records

• Consent documentation: Retained for 7 years after consent withdrawal to demonstrate compliance with GDPR Article 7(1) and CASL requirements
• Includes: timestamps, IP addresses, form versions, consent text, and confirmation actions

Anonymous Data

• Anonymous and aggregate data that cannot identify individuals may be stored indefinitely for analytical purposes.

Your Rights

Depending on your location, you have the following rights regarding your personal data:

GDPR Rights (European Union, UK)

• Access (Art. 15): Request a copy of personal data we hold about you
• Rectification (Art. 16): Correct inaccurate or incomplete data
• Erasure (Art. 17): Request deletion of your data (“right to be forgotten”)
• Restriction (Art. 18): Limit how we process your data
• Data Portability (Art. 20): Receive your data in a structured, machine-readable format
• Object (Art. 21): Object to processing for direct marketing or legitimate interests
• Withdraw Consent (Art. 7(3)): Withdraw consent at any time
• Lodge a Complaint: File a complaint with your data protection authority

CASL Rights (Canada)

• Unsubscribe from commercial electronic messages at any time
• Request information about how your consent was obtained and documented
• File complaints with the Canadian Radio-television and Telecommunications Commission (CRTC)

General Rights (All Jurisdictions)

• Opt out of direct marketing via unsubscribe links in emails
• Update your preferences by contacting us
• Request information about data processing activities

To exercise these rights, contact us at info@uxbestcourses.com. We will respond within 30 days. You may need to verify your identity before we process certain requests.

Cookies and Tracking Technologies

We use cookies and similar technologies on our website. Some cookies are strictly necessary for the site to function, while others are used for analytics, performance, or marketing only with your consent.

This website uses Complianz as its Consent Management Platform (CMP), configured to completely block Google Tag Manager and Google Analytics cookies and data collection until explicit consent is provided through the cookie banner.

We collect and process advertising and analytics data only with your explicit consent. If consent is not provided, we collect only anonymized signals in accordance with Google’s privacy requirements.

For detailed information about the types of cookies we use and how to manage your preferences, please see our Cookie Policy. You can change your cookie settings at any time by clicking the “Cookie Settings” link in the website footer.

Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction, including:

• Secure data transmission (SSL/TLS encryption)
• Access controls and authentication
• Regular security assessments
• Data processing agreements with all service providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Children’s Privacy

Our services are intended for adults (18 years or older) pursuing professional UX education. We do not knowingly collect personal information from individuals under 18 years of age. If you believe we have inadvertently collected information from a child under 18, please contact us immediately at info@uxbestcourses.com and we will delete such information promptly.

Third-Party Links

Our website may contain links to third-party websites, including UX bootcamp program websites (some with affiliate relationships), educational resources, and social media platforms.

We are not responsible for the privacy practices of such third-party websites. These sites have their own privacy policies, and we encourage you to review them before providing any personal information.

Affiliate Disclosure: Some links may be affiliate links. If you purchase through them, we may earn a commission at no extra cost to you. This does not affect how we handle your personal data.

Contact Us / Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact:

Alberto Cacciatore
UX Best Courses
Via Repubblica 15, Omegna 28887, Italy.
Email: info@uxbestcourses.com

Response times:

• GDPR requests (EU/UK): Within 30 days
• CASL requests (Canada): Within 30 days
• General inquiries: Within 48-72 hours

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.